Everything we can build and run for you.

The full menu of what Meridian sets up, connects, and manages. You do not take all of it. We start with what plugs your biggest leaks and grow from there, and it all runs in one dashboard with a single login.

Find My Lead Leaks Download the menu (PDF)

capabilities

connected systems

Website and digital presence

Custom website design and build: A fast, modern, mobile-first site built to turn visitors into calls and form fills, not just to look good.
Managed hosting and domain: We host the site, handle SSL security, the CDN, and uptime, and connect your domain. Nothing for you to manage.
Performance and speed: Core Web Vitals tuning so pages load fast on a phone, which protects both conversions and search rank.
Landing pages and funnels: Campaign-specific pages built to a single action, for a promotion, a trade, or an ad.
Blog and content publishing: A built-in blog for the articles and service pages that earn search traffic over time.
Online store and product pages: Sell products or packages directly, with checkout, when the business needs it.
Memberships and courses: Gated content, member areas, and online courses for businesses that teach or sell access.

Getting found: search and local

Google Business Profile setup: Your profile fully built out and optimized, the listing most local customers see before your website.
Local SEO and citations: Service-area pages, consistent business listings, and the groundwork to rank in local search.
SEO foundations: Technical and on-page SEO built in from the start: titles, structure, internal links, crawlability.
Structured data and schema: The markup that helps Google and AI assistants understand and surface your business.
AI and assistant visibility: Content and structure so you show up when customers ask ChatGPT and other assistants, not only Google.

Lead capture and CRM

Branded CRM dashboard: One login where every lead and customer lives, with your name and colors on it, not a generic tool.
Contact management: Every customer with their full history: calls, texts, notes, tasks, and where they came from.
Sales pipelines: See every open opportunity and exactly what stage it is at, so nothing sits forgotten.
Web forms and surveys: Quote requests and intake forms that drop straight into the CRM and trigger instant follow-up.
Website chat widget: Live chat on the site that routes messages into the same inbox as everything else.
Custom fields: Capture the details your trade needs, like vehicle, address, or job type, on every lead.

AI receptionist and conversations

AI receptionist: Answers questions, qualifies the lead, and gives a quote range around the clock, from your approved information.
Voice AI for phone calls: An AI that can answer the phone, handle the routine, and route the rest to you.
Missed-call text-back: Every missed call gets an instant automatic text, so the customer does not just move on to the next shop.
Unified inbox: SMS, email, Facebook, Instagram, Google, and WhatsApp messages all in one place, not six apps.
Two-way SMS and email: Text and email customers from the CRM, with the whole thread saved to their record.
Human handoff: The AI knows its limits and hands the conversation to you the moment judgment is needed.
Knowledge base: The AI is trained on your real pricing, policies, and services, so it speaks for your business, not in generics.

Booking and scheduling

Online booking calendars: Customers book real appointments into the times you approve, no phone tag.
Appointment reminders: Automatic SMS and email reminders that cut no-shows.
Team and round-robin scheduling: Route bookings across a team or to the right person automatically.
Calendar sync: Two-way sync with Google and Outlook so nothing double-books.

Reviews and reputation

Automatic review requests: A review invite goes out the moment a job closes, when the customer is happiest, every time.
Review reminders and follow-up: A gentle second nudge to the people who meant to leave a review and forgot.
AI review responder: Drafts a professional reply to every review, good or bad, so none sit ignored.
Review monitoring: New reviews across Google and other platforms surface in one place as they land.
Review display widgets: Your best reviews shown on the website, where a new customer checks before calling.

Marketing and outreach

Email marketing campaigns: Newsletters, promotions, and announcements to your customer list.
SMS campaigns: Text broadcasts for time-sensitive offers and seasonal work.
Social media planner: Schedule and publish posts across Facebook, Instagram, Google, and more from one calendar.
Ad manager integration: Connect Facebook and Google ads so lead source and spend flow back into the dashboard.
Trigger links and tracking: Trackable links so you know which message actually drove the click and the call.

Automation and follow-up

Speed-to-lead response: New leads get an instant first response automatically, before a competitor gets there.
Nurture and follow-up sequences: The two or three follow-ups on an unanswered quote that recover more work than most advertising.
Appointment and no-show workflows: Reminders, confirmations, and win-back messages that run without you.
Pipeline automation: Leads move stages, owners get alerted, and tasks get created automatically as things happen.
Custom multi-step workflows: Any repeatable follow-up your business runs, built once and run every time on its own.

Payments and sales documents

Invoicing and text-to-pay: Send an invoice by text or email and get paid from the phone.
Online payments and checkout: Take deposits and payments directly through your site and CRM.
Estimates and proposals: Branded quotes and proposals the customer can review and accept online.
E-sign documents and contracts: Send agreements for a legal electronic signature, tracked to completion.
Products and subscriptions: One-time or recurring billing for packages and service plans.

Analytics and reporting

Custom KPI dashboard: The numbers that actually matter to you, in plain terms, in one view.
Call and lead tracking: See where every call and lead came from, so you know which marketing is working.
Source and campaign reporting: What each channel produced in booked work, not just clicks.
Conversion and pipeline reporting: How many leads became jobs, and where they are dropping off.
Google Analytics setup: Proper GA4 tracking wired to your site from day one.

Setup, onboarding, and ongoing management

Full account build and configuration: Your entire system set up, connected, and tested before a customer ever touches it.
Fast onboarding templates: Proven setups deployed quickly, so you are live in days, not months.
Branded across every message: Your business name, phone, and booking link wired through every automation and template.
Team access and roles: The right people get the right access, nothing more.
Business texting compliance: A2P and 10DLC registration handled correctly, so your texts actually deliver and stay compliant.
Ongoing management: We watch what is working, tighten it, and stay the one person you call. No open-ended meetings.

You do not buy a list. You buy an outcome.

The right pieces from this menu get assembled into one system built around how your business actually runs, then handed to you working. Tell us where work is slipping and we will show you exactly which ones you need.

Find My Lead Leaks Download the menu (PDF)

Or call (855) 691-1650 and talk to Michael now.